1. Information We Collect

We collect different types of information when you use Rapid Eats, including:

1.1 Personal Information

Name

Email address

Phone number

Delivery address

Payment information (processed through third-party providers)

1.2 Non-Personal Information

Device type and operating system

Browser type

IP address

Usage data (pages visited, time spent on platform, clicks)

1.3 Location Data

We collect real-time location data only when you allow it for deliveries.

2. How We Use Your Information

We use the collected information to:

Process orders and facilitate deliveries

Provide customer support and resolve disputes

Improve our website, app, and user experience

Send notifications and promotional offers (you can opt-out)

Ensure security and fraud prevention

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with:

Restaurants & Merchants – To process and fulfill your orders

Delivery Drivers – To facilitate deliveries

Payment Processors – To securely handle transactions

Legal Authorities – If required by law for fraud prevention or legal investigations

4. Data Security

We take reasonable measures to protect your data from unauthorized access, including:

Encryption of sensitive data

Secure servers and firewall protection

Regular security updates

However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Your Choices & Rights

You have the right to:

Access & update your information (via your account settings)

Opt-out of marketing emails (unsubscribe link in emails)

Request deletion of your account by contacting us at contact@rapid-eats.com

Note: Certain information may be retained for legal or business purposes.

6. Third-Party Links & Services

Our platform may contain links to third-party websites. Rapid Eats is not responsible for their privacy policies. We encourage users to review third-party policies before sharing personal information.

7. Children's Privacy

Rapid Eats is not intended for children under 18. We do not knowingly collect data from minors. If a parent or guardian believes we have collected a child’s data, please contact us for removal.

8. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on our website and app. Continued use of Rapid Eats after updates means you accept the new terms.

9. Contact Us

If you have questions about this policy or your privacy rights, contact us at:

Rapid Eats Headquarters

6110 Dohrman Dr, Enon, OH 45323

Email: contact@rapid-eats.com

Phone: 937-314-1717