Effective Date: March 1, 2025
Last Updated: March 1, 2025

 

Welcome to Rapid Eats! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile app, and services.

 

By using Rapid Eats, you agree to the terms outlined in this policy. If you do not agree, please do not use our services.

 

 

1. Information We Collect

We collect different types of information when you use Rapid Eats, including:

1.1 Personal Information

• Name

• Email address

• Phone number

• Delivery address

• Payment information (processed through third-party providers)

 

1.2 Non-Personal Information

• Device type and operating system

• Browser type

• IP address

• Usage data (pages visited, time spent on platform, clicks)

 

1.3 Location Data

• We collect real-time location data only when you allow it for deliveries.

 

2. How We Use Your Information

We use the collected information to:
✅ Process orders and facilitate deliveries
✅ Provide customer support and resolve disputes
✅ Improve our website, app, and user experience
✅ Send notifications and promotional offers (you can opt-out)
✅ Ensure security and fraud prevention

We do not sell your personal information to third parties.

 

3. How We Share Your Information

We may share your information with:

• Restaurants & Merchants – To process and fulfill your orders.

• Delivery Drivers – To facilitate deliveries.

• Payment Processors – To securely handle transactions.

• Legal Authorities – If required by law for fraud prevention or legal investigations.

 

4. Data Security

We take reasonable measures to protect your data from unauthorized access, including:
🔒 Encryption of sensitive data
🔒 Secure servers and firewall protection
🔒 Regular security updates

However, no system is 100% secure, and we cannot guarantee absolute protection.

 

5. Your Choices & Rights

You have the right to:
✔️ Access & update your information (via your account settings)
✔️ Opt-out of marketing emails (unsubscribe link in emails)
✔️ Request deletion of your account by contacting us at contact@rapid-eats.com

Note: Certain information may be retained for legal or business purposes.

 

6. Third-Party Links & Services

Our platform may contain links to third-party websites. Rapid Eats is not responsible for their privacy policies. We encourage users to review third-party policies before sharing personal information.

 

7. Children's Privacy

Rapid Eats is not intended for children under 18. We do not knowingly collect data from minors. If a parent or guardian believes we have collected a child’s data, please contact us for removal.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on our website and app. Continued use of Rapid Eats after updates means you accept the new terms.

 

9. Contact Us

If you have questions about this policy or your privacy rights, contact us at:

📍 Rapid Eats Headquarters
6110 Dohrman Dr, Enon, OH 45323

📧 Email: contact@rapid-eats.com
📞 Phone: 937-314-1717